Global Policy Lead

Nextdoor

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Job description

In this role you will work cross-functionally with product, legal, engineering, and operations teams to ensure Nextdoor’s policies are effectively integrated across the platform.

Your Responsibilities Will Include

  • Policy Development & Strategy:
    • Lead the design and refinement of global platform and product policies
    • In partnership with Product Counsel and Regulatory Counsel, ensure alignment with international legal standards (e.g., US law, GDPR, OSA, DSA) and industry best practices
    • Monitor global regulatory trends to identify emerging risks and opportunities
    • Anticipate emerging policy challenges, identify and mitigate risks associated with policy implementation, including regulatory compliance, content moderation challenges, and data privacy concerns
  • Cross-Functional Collaboration and Stakeholder Engagement:
    • Co-lead and develop cross-functional programs that are critical to enhancing the vitality of Nextdoor neighborhoods, including Nextdoor’s elections program and crisis response program
    • Partner with cross-functional teams, including Product and Engineering, to proactively shape the platform’s policy roadmap and ensure policy considerations are embedded in product design and development
  • Policy Enforcement:
    • Partner with Support Operations to oversee the implementation of policies across the platform, promoting policy consistency and consistent enforcement
    • Respond to escalations from Trust & Safety and Customer Success teams on policy enforcement issues
    • Collaborate with Trust & Safety and Customer Success teams to monitor policy effectiveness and address gaps in enforcement
  • Participate in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises
  • Build in-person relationships with team members and contribute to Nextdoor’s company culture 

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